Terms of service

Terms of Service

By using this website or placing an order, you agree to these terms. OKDO sells ergonomic chair products and related support services for Malaysia, Thailand and other supported markets.

Product information

We aim to keep product descriptions, images, prices and availability accurate. Minor color, measurement or packaging differences may occur. Final product specifications should be checked on the product page before purchase.

Orders

Orders may be reviewed, accepted, cancelled or refunded if stock is unavailable, payment fails, delivery information is incomplete, pricing errors occur or fraud risk is detected.

After-sales

Warranty, return, refund and replacement part support depend on product model, order channel, proof of purchase and local policy.

B2B inquiries

Bulk order quotations, sample chair arrangements and delivery plans are subject to confirmation by OKDO and may differ from retail website terms.